Covid Policy

EXPANDED SAFETY MEASURES AND GUIDELINES DURING COVID-19

We stand ready to welcome you back to the office. During our time apart, we have put in a great deal of thought into keeping you and our team safe in this new environment.

Hygiene and safety have always been a priority at our office and we will be taking additional measures to ensure the safety of our patients and team during this time.

Health & Safety

  • We will be requiring everyone to wear a mask upon entering our practice space.
  • We will be protecting our team and our patients with the latest recommended personal protective equipment (PPE).
  • We have all of the latest sterilization protocols in place to ensure that our facilities and clinics are ready for your arrival.
  • Our reception areas are being rearranged to allow for the recommended six-foot social distancing during your visit.
  • To provide an added measure of disinfection and sterilization, our entire office will be cleaned with hospital grade & EPA approved Disinfectant+Sanitizer at lunchtime and at the end of every workday.
  • Our reception areas closed for seating and have recommended six-foot social distancing markers placed throughout.

Patient Screening

  • All patients will be screened for a fever upon arriving. In accordance with CDC guidelines anyone presenting with a fever of 100 F or above will be rescheduled.
  • Before coming in for your appointment, all patients and/or parents must fill out the following health screening form: https://bit.ly/sokoloff-form

Appointments

  • While we miss each and every one of you, we know that we will be required to space out our appointments for everyone’s safety. To that end, please do not call us to schedule an appointment unless you have a true orthodontic emergency.  We will be working diligently to get everyone in for an appointment in the safest and most efficient way possible.
  • If you have any broken brackets, please notify us prior to your appointment.
  • To provide you with the best service, we have added a program to guide you through your visits with us. Due to restrictions on the number of guests that we can have in our facilities at one time, our team will facilitate your check-ins, procedures, and check-outs.  We will anticipate your arrival, check you in for your appointment, and even deliver aligners from the comfort and safety of your car! When it is time for your appointment, we will let you know and guide you to your appropriate treatment area.
  • Upon arrival at the office please text us. There will be signage that reminds you of our phone number (for texting purposes only) and provides links to the health screening form. A team member will come to get the patient.
  • Appointment scheduling has been adjusted to allow time for enhanced cleaning and sterilization measures. For example, routine adjustments, follow up observation appointments, and Invisalign scans will be seen together. The appointments requiring use of dental handpieces and use of air and water, such as placing or removing braces require higher measures of protection and will be scheduled accordingly.
  • We will continue to offer virtual appointments for check-up exams, follow up observation appointments and retainer checks.

Guidelines:

  • Patients experiencing flu-like symptoms, feeling unwell or suspect they have been exposed to COVID-19 are asked to proactively reschedule their appointment and not enter the office.
  • Please call ahead if you are experiencing an emergency or if you have a broken appliance. There may be long wait times for patients who have not notified us of their emergency prior to arrival.
  • If you have any broken brackets, please notify us prior to your appointment.
  • We strongly prefer for anyone accompanying a patient to wait in the car during the exam unless absolutely necessary. Caregivers and guardians assisting new patients or patients with special needs are welcome to accompany the patient to the treatment area, but must wear a facial covering.
  • Please brush your teeth prior to your appointment, as brushing stations have been temporarily closed.
  • Please use the restroom prior to leaving your home for your appointment. Restrooms will only be available on an emergency basis, and will be cleaned thoroughly after each use.
  • Please wash your hands in our clinical area prior to being seated for your appointment and prior to leaving our clinic after your appointment.

While so much in our lives has been affected by this pandemic, rest assured that we are keeping your smiles moving in the right direction and we are here to address any concerns you may have during this pandemic…and beyond!

This is a dynamic situation and we’re constantly adjusting our approach to keep our patients and our team safe. Thank you for your flexibility and understanding during this crazy time. We miss you and cannot wait to see you in person again!

Questions?

We encourage you to contact us with any questions or
comments you may have. Please call our office or use the
quick contact form below.

  • Facebook
  • Instagram
  • Twitter

Please Contact Us With Any Questions 914-949-0068

Michael Sokoloff Orthodontics

Michael Sokoloff, DDS, LLC

www.DocSokOrtho.com

20 Old Mamaroneck Rd, Suite C
White Plains, New York 10605

Email: securemail@docsokortho.com
Phone: 914-949-0068
Fax: 914-761-7047

Office Hours
Monday, Tuesday, Wednesday,
and Thursday 8am - 6pm
Fridays Bi-monthly 8am - 5pm
Saturdays Bi-monthly 7:30am - 12:30pm