Emergency Info

In Case of an Emergency:

If you break or loosen any of your appliances during treatment, call us as soon as possible. We can then schedule you an appointment for a repair, or determine what steps should be taken to rectify the situation.

Sore Teeth/Discomfort:

If you are experiencing soreness or discomfort after a visit, try using a warm wash cloth, heating pad, or warm salt water rinses to help reduce the soreness. You may also take acetaminophen, ibuprofen, or other non-aspirin pain relievers while you adjust to your new braces.

Wire Irritation:

If your braces are causing irritation, try moving the wire away from the irritated area. You can use a cotton swab or eraser to help move the wire. If the wire doesn’t move, try covering it with a small amount of wax or a small piece of cotton. If the wire is painful, you can try cutting it with nail clippers or scissors that have been washed and sterilized in alcohol. If the irritation persists, please call our office.

Loose Brackets:

If a main wire or bracket becomes loose, call our office so we can assess the situation and instruct you further on how to handle it. The bracket may need to be rebonded, or you may need to cut the wire or slide a bracket off the wire. In a case where you need to cut the wire, you may use nail clippers that have been washed and sterilized in alcohol. Be sure to call us on the next business day to schedule your repair appointment.

Lost Separator:

It is common for patients to lose a separator during treatment. If you do lose a separator, don’t worry, just call the office to see if it will need to be replaced.


    We encourage you to contact us with any inquiries or
    comments you may have. Please call our office or use the
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    Please Contact Us With Any Questions 914-949-0068

    Michael Sokoloff Orthodontics

    Michael Sokoloff, DDS, LLC


    20 Old Mamaroneck Rd, Suite C
    White Plains, New York 10605

    Email: securemail@docsokortho.com
    Phone: 914-949-0068
    Fax: 914-761-7047

    Office Hours
    Monday, Tuesday, Wednesday,
    and Thursday 8am - 6pm
    Fridays Bi-monthly 8am - 5pm
    Saturdays Bi-monthly 7:30am - 12:30pm